I’m a certified brain-based coach and a communications and interpersonal skills trainer who facilitates professional and personal development. My method is to focus on Mindset & Skillset.

How did I arrive at this concept? Well, years before I was a coach and trainer, I was a top-sales person for a major media company who came in every day worrying whether I was going to be fired or get to keep my job. How could that be? Well, it was because I lacked the self-awareness, control over my emotions, ability to manage stress and work relationships, and that lack got me into a whole lot of trouble. Although this was a huge turning point, and a scary one, it was the very thing that sold me on the importance of having the right mindset.

The point is that a masterful skillset alone, without self-awareness, can lead to failure. Similarly, if one is highly self-aware, collaborative, composed under fire, and has the right mindset but lacks the skillsets of competent leaders; the ability to hold people accountable, to delegate, to influence and persuade, to reach revenue goals, to deliver tough feedback, to cultivate people, this will also lead to loss of self-confidence and diminished results.

Think about the moments when you were under pressure to speak.  It’s a meeting, or a presentation or a sales call.  Afterwards, you regretted how you said what you said, or what you said because it wasn’t objective, thoughtful, on-point or it made people uncomfortable, confused, disengaged or angry.  These are some of the unforeseen outcomes when we don’t have a finely developed Mindset & Skillset to handle these situations.

The PointMaker Differential Mindset & Skillset competencies are:

Just as expert sports coaches or personal trainers will push their clients as far as they are willing and able to go, helping them build new muscles for strength, endurance, confidence and wellness, Jackie’s methods as a coach and trainer are the mind’s equivalent – a mental workout! With a proven track record, when high-achievers commit to overcoming the barriers to their own growth, they experience powerful results.

Jackie’s clients include a variety of professionals from the C-Suite to middle managers and emerging leaders in both large and small businesses across all industries. She’s available for retained corporate consulting, coaching and training as well as for executive coaching engagements.

Credentials:

1982 - 2005: Advertising sales/sales management roles with The New Yorker, New York Magazine, A&E, Viacom, iVillage and Hearst New Media

2003 - 2016, Certified Coach and Facilitator for Dale Carnegie Training

2008 - Present, President of PointMaker Communications

2011 - Present, Certified Brain-Based Coach via The Neuroleadership Institute

2017 - Present, Certified Coach and Facilitator for GP Strategies

2017 - Present, Sayge Executive Coach

2020 - 2024, Certified Senior Training Facilitator, Bold New Directions

2023 - Present, Senior Training Facilitator, gothamCulture

2025 - Present, Principle, Crucible Leadership Group